Terms & Conditions

1. Acceptance of Terms

By accessing or using the services, dashboards, APIs, or telecommunications solutions provided by Axxent AI Inc., you agree to be unconditionally bound by these Terms and Conditions. If you do not agree to these terms, you may not use our services.

2. Description of Service

Axxent provides a business-to-business (B2B) AI-powered voice assistant platform that empowers organizations to automate inbound and outbound call answering, lead qualification, and calendar appointment scheduling via large language models.

3. User Responsibilities & Telephony Laws

As the ultimate controller of the phone lines routed to our service, you are strictly responsible for obtaining any legally required consent from your callers regarding the recording, transcription, and artificial intelligence processing of their phone calls in accordance with all applicable local, state, and federal telecommunications and recording laws (including two-party and multi-party consent statutes).

4. Service Availability & AI Limitations

While we architect our proxy servers and vendor connections for 99.9% uptime, we do not mathematically guarantee that our services will be perpetually uninterrupted. The foundational AI language models we license are probabilistic and are subject to occasional hallucinations, unpredictable conversational deviations, or transient network delays.

5. Contact Information

For support, billing, or legal inquiries, please contact our team:

Email: info@axxent.aiPhone: (705) 999-6704Mailing Address: 11 - 49 Morrow Rd., Barrie ON Canada L4N 3V7